Frequently Asked Questions

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What do PTS sell?: pHeating and plumbing supplies. Including sanitaryware, bathrooms, showers, boilers, radiators, gas fires, power tools, workwear, heating spares and controls and a range of new renewable energy products./p
Where is our Head Office?: pPTS House, Eldon Way, Crick, Northamptonshire NN6 7SL/p
Who are the members of the senior management team?: pIan Church Managing Director, Nigel Gamble Commercial Director, John Vaughan Regional Managing Director, Kevin Williams Regional Managing Director, Maxine Frost Renewables Director, Max Brown Supply Chain Director, Nicky Clegg Head of Marketing./p
What is BOSS / Tradesave?: pBOSS / Tradesave are PTS own brands. The BOSS / Tradesave range comprises only the highest quality products ensuring that our customers can get the very best prices on the very best products. The BOSS / Tradesave range cover a wide spectrum of products catering for all requirements. If you ask for BOSS when you visit PTS you are assured of the best./p
Can you give me a quote on / best price on?: pPlease contact your local branch. Click on the a href=../locator/ title=Branch locatorbranch locator/a and search by town or postcode./p pIf you are out and about, text PTS to 83332 to find your nearest branch./p
How can I open an account?: pClick on Open Account and print the a href=http://www.ptsplumbing.co.uk/content/1/169/open-account.html target=_blankapplication form/a or contact your local branch./p
How do I obtain technical information?: pPlease contact your local branch by clicking on the a href=../locator/ title=Branch Locatorbranch locator/a and search by town or postcode./p
How do I inform you that I have changed my address?: pEither in writing to our PTS Head Office or by emailing a href=mailto:ptsplumbing@bssgroup.comptsplumbing@ptsplumbing.co.uk/a/p
How do I get my details removed from your database?: pEither in writing to our PTS Head Office or by emailing a href=mailto:ptsmarketing@bssgroup.comptsmarketing@ptsplumbing.co.uk/a/p
Who do I inform you about remittances or payments to my account?: pPlease email a href=mailto:ptsplumbing@ptsplumbing.co.ukptsplumbing@ptsplumbing.co.uk/a/p
How do I order a brochure?: pPlease go to our a href=http://www.ptsplumbing.co.uk/brochures/brochures/a section and order one of our brochures. You can even download the publications./p
Where is my nearest local branch?: pClick on the a href=http://www.ptsplumbing.co.uk/locator/branch locator/a and search by town or postcode.br /If you are out and about, text PTS to 83332 to find your nearest branch./p
Can i order products online?: pIf you are an account holder you can order products online by clicking a href=http://www.ptsonlineordering.com/ target=_blankhere/a/p