Frequently Asked Questions

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What do PTS sell?: Heating and plumbing supplies. Including sanitaryware, bathrooms, showers, boilers, radiators, gas fires, power tools, workwear, heating spares and controls and a range of new renewable energy products.
Where is our Head Office?: PTS Plumbing Trade Supplies, Buccaneer Way, Magna Park, Lutterworth, Leicestershire LE17 4YZ
Who are the members of the senior management team?: Ian Church (Managing Director), Nigel Gamble (Commercial Director), Dean Brown (Finance Director), John Moran (Regional Managing Director), John Vaughan (Regional Managing Director), Maxine Frost (Sales Director), Max Brown (Supply Chain Director)
What is BOSS / Tradesave?: BOSS / Tradesave are PTS' own brands. The BOSS / Tradesave range comprises only the highest quality products ensuring that our customers can get the very best prices on the very best products. The BOSS / Tradesave range cover a wide spectrum of products catering for all requirements. If you ask for BOSS when you visit PTS you are assured of the best.
Can you give me a quote on / best price on?: Please contact your local branch. Click on the branch locator and search by town or postcode.
If you are out and about, text PTS to 83332 to find your nearest branch.
How can I open an account?: Click on 'Open Account' and print the application form or contact your local branch.
How do I obtain technical information?: Please contact your local branch by clicking on the branch locator and search by town or postcode.
How do I inform you that I have changed my address?: Either in writing to our PTS Head Office of by emailing ptsplumbing@ptsplumbing.co.uk
How do I get my details removed from your database?: Either in writing to our PTS Head Office or by emailing ptsmarketing@ptsplumbing.co.uk
Who do I inform you about remittances or payments to my account?: Please email ptsplumbing@ptsplumbing.co.uk
How do I order a brochure?: Please go to our brochures section and order one of our brochures. You can even download some of the smaller publications.
Where is my nearest local branch?: Click on the branch locator and search by town or postcode.
If you are out and about, text PTS to 83332 to find your nearest branch.
Can i order products online?: If you are an account holder you can order products online by clicking here