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Website Terms of Use

Welcome to this PTS website. This website is owned by and operated on behalf of The BSS Group Limited (otherwise referred to as
′we′, or ′us′).

Registration Details

Name:The BSS Group Limited trading as PTS Plumbing Trade Supplies
Registered Office: Lodge Way House, Lodge Way, Harlestone Road, Northampton, NN5 7UG Registration Number: 00060987
VAT Registration Number: 408556737
Country: United Kingdom
Region: England and Wales
Company Type: Private Limited Company
Current Status: Active

These terms apply to your use of this website, including any orders you place through it. Please read these terms carefully before using this website. Using this website indicates that you fully accept these terms.

These terms do not affect your statutory rights.

Privacy

Other than personally identifiable information, which is covered under our Privacy Policy, which forms part of these Terms of Use, any material you transmit or post to the website shall be considered non-confidential or non-proprietary and we shall have no obligation with respect to such material. We and our designers shall be free to copy, disclose, incorporate and otherwise use such material and all data, images, text and other content embodied therein for any and all commercial or non-commercial purposes.

Access to the Website

We will try to ensure that the website is available 100% of the time for our customers. However, we shall not be liable if this website is unavailable at any time and for any period, irrespective of the reason. Please visit our Accessibilty Statement for more information

Copyright and Database Rights

Unless otherwise stated, the copyrights and other intellectual property rights for all material on this website are owned by PTS Plumbing Trade Supplies and its group companies. You may download and print extracts from this website for your personal, non-commercial use. Any use of extracts of this website for any other purpose is prohibited.

All brand names used in this website are trademarks or trade names of their respective holders. No permission is given in respect of the use of any of these marks or names and any such use may constitute an infringement of the holders rights.

Any rights not expressly granted in these terms are reserved.

Links to other websites

This website may include links to the websites of other companies or organisations. This is for your convenience. If you use these links you will leave this website. We are not responsible for the content of third-party websites. No endorsement, assumed or actual, is implied through the inclusion of these links.

If you do access any third-party websites linked to this website you do so at your own risk and we will not be liable for any loss or damage which you may suffer as a result of your dealings with any third party.

Disclaimer

The information contained on this website is for general guidance only. Whilst we make every effort to ensure that the information and advice on this website is accurate, it is not comprehensive. Accordingly, the information and advice offered on this website should not be relied upon, and expert advice should be sought from an appropriate professional.

We reserve the right to change or update any website content, prices or products at any time without prior notice.

The material on this website is provided ′as is′, without any conditions, warranties or other terms of any kind. To the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have an effect in relation to this website.

All sizes quoted are approximate. Pictures are for illustration purposes only. The colour and appearance of actual products may differ to the items shown on this website.  

Liability

Our liability in relation to any order placed by you shall be limited in accordance with our Sales Terms.

To the extent permitted by law, we, any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility from any amount or kind of loss or damage arising out of or in connection with your use of this website.

This does not include or limit in any way our liability:
a) for death or personal injury caused by our negligence;
b) for fraud or fraudulent misrepresentation; or
c) for any matter for which it would be illegal for us to exclude or attempt to exclude our liability.In the event that we are held responsible for any loss or damage, our aggregate liability shall in any event be limited to £1,000.

We accept no liability for any loss of income or revenue, loss of business, loss of profit or contracts, loss of anticipated savings, loss of data, waste of management or office time, or for any indirect or consequential loss or damage of any kind whatsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

We will not be liable to you where we are unable to perform our obligations due to matters outside our control.

General

Should any term be found to be invalid or unenforceable, it shall, to such extent, be deemed severable and the remaining terms shall continue in full force and effect.

We reserve the right to make changes to these terms in the future. Any changes will be posted to the site and will take effect immediately. You should, therefore, read the terms each time you access this website.

The material and information contained in this website is not aimed at, or meant to be viewed by, persons other than those in mainland United Kingdom. Any person who chooses to access this website from other locations is responsible for compliance with applicable local laws.

The website, its contents and any contracts formed as a result of its use shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts.

Complaints

 We always aim to provide you with excellent customer service. In the event that you have cause to complain about any of our products or services, please follow our escalation procedure on the document below to ensure we handle your complaint fairly and effectively.

View our escalation procedure document here